DescribeImage.ai Privacy Policy

Last Updated: April 16, 2026

1. Introduction

DescribeImage.ai provides AI-powered image description tools on the web and through the Image Describer AI Chrome extension. This Privacy Policy explains what information we collect, how we use it, when we share it, and how we protect it.

By using our website, APIs, or Chrome extension, you agree to the practices described in this policy.

2. Services Covered by This Policy

This policy applies to:

  • The DescribeImage.ai website and hosted application
  • The Image Describer AI Chrome extension
  • Related APIs used to generate image descriptions, prompts, captions, and other image analysis results
  • Account, subscription, and support workflows connected to DescribeImage.ai

3. Information We Collect

3.1 Information You Provide Directly

Depending on how you use the service, we may collect:

  • Account information, such as email address, login credentials handled through our authentication providers, and basic profile information
  • Images you upload
  • Image URLs you submit
  • Custom questions, saved tags, and prompt selections
  • Support or contact information you send to us
  • Subscription and billing information provided through our payment processors

3.2 Information Processed Through the Chrome Extension

When you use the Chrome extension, we may process:

  • The image URL of a webpage image that you explicitly choose to describe
  • The uploaded image file you explicitly select in the side panel
  • Your selected mode, custom question, language, saved tags, and local preferences
  • Your authenticated extension session if you choose to sign in
  • Basic page context, such as the current page URL or page title, when needed to associate a user-initiated image description request with the correct tab

The extension does not collect unrelated browsing history in the background. It acts only when you explicitly use it.

3.3 Automatically Collected Technical Information

We may automatically collect:

  • Browser type and version
  • Device and operating system information
  • IP address
  • Language and region settings
  • Basic diagnostic and log data
  • Usage information, such as which features are used and when requests are made

3.4 Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies for:

  • Authentication and session management
  • Remembering preferences
  • Security and abuse prevention
  • Product analytics and service improvement

4. How We Use Information

We use information to:

  • Process image description and image analysis requests
  • Generate captions, prompts, titles, OCR-like text extraction, and related results
  • Provide account login, membership sync, and subscription management
  • Save user preferences, saved tags, and extension settings
  • Improve product performance, reliability, and usability
  • Detect abuse, fraud, and service misuse
  • Provide support and respond to inquiries
  • Comply with legal obligations

5. Image Processing and Storage

5.1 General Processing

Images and image URLs are processed to provide the requested AI result. We do not sell your images or use them for advertising.

5.2 Temporary and Operational Storage

Some images may be stored temporarily or operationally as part of service delivery. For example:

  • Large uploads may be uploaded to cloud object storage before analysis
  • Some remote images may be copied, normalized, compressed, or converted before processing
  • The Chrome extension may use cloud storage workflows for large images and certain protected or optimized image flows

These files are used to operate the service and are not sold to third parties. They may remain in our cloud infrastructure until removed by our operational or retention processes.

5.3 Local Extension Storage

The Chrome extension stores certain data locally in the browser, including:

  • Settings and preferences
  • Saved tags
  • Local history
  • Daily free usage counters
  • Local session state after sign-in

This local storage is used to make the extension function properly and to preserve your settings across sessions.

6. Account, Authentication, and Membership

If you sign in, we process account and authentication information to:

  • Authenticate your account
  • Sync membership or subscription status
  • Sync saved tags and related account-linked extension features
  • Maintain session continuity between the website and the extension

The Chrome extension uses packaged extension code and Chrome-supported identity flows to complete sign-in. The extension does not download and execute remote JavaScript code as part of its core functionality.

7. Information Sharing

We do not sell your personal information.

We may share information only as needed with:

  • Infrastructure providers that host our application and storage
  • Authentication providers that support account login
  • Payment processors that handle billing and subscriptions
  • AI and model providers that process prompts and image analysis requests on our behalf
  • Analytics and monitoring providers that help us operate and improve the service
  • Legal authorities or other parties when required by law or necessary to protect our rights, users, or services

We require service providers to process data for service-related purposes and not for unrelated advertising on our behalf.

8. Third-Party Services

Our services may rely on third parties such as:

  • Cloud hosting providers
  • Database and authentication providers
  • Cloud object storage providers
  • Payment providers
  • Analytics providers
  • AI model or inference providers

Those providers may process information under their own terms and privacy policies when acting as our subprocessors or independent service providers.

9. Data Retention

We retain data for as long as reasonably necessary to:

  • Provide the service
  • Maintain account functionality
  • Support subscriptions and billing
  • Preserve security, logging, and abuse-prevention records
  • Meet legal, tax, accounting, or regulatory requirements

Retention periods may vary depending on the type of data and how the feature is used.

10. Security

We use reasonable technical and organizational measures designed to protect information, including:

  • Encryption in transit
  • Access controls
  • Authentication and session controls
  • Monitoring and diagnostic logging
  • Infrastructure and dependency updates

No method of transmission or storage is completely secure, but we work to protect information appropriately for the nature of the service.

11. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To make a privacy-related request, contact us using the information below.

12. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

13. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Material changes may also be communicated through the website, product interface, or email where appropriate.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

Effective Date: April 16, 2026

Please review this page periodically for updates.